I drive an Isuzu NPR-HD box truck on a daily basis, and Dan’s has become my go-to stop for any needed heavy diesel repairs. You cannot dabble in this kind of truck repair- it takes a specialist to do the job right and earn your trust, and Dan and his team, Brian in particular, have proven to be exactly that. Dan has done several repairs on my truck since I started patronizing his business a few months ago, but most recently he assisted me with a very serious, extensive repair. It was expensive and took a while, and many complications arose from it, but Dan went far beyond the extra mile to make sure that I and my truck were taken care of. I can’t begin to tell you the number of times and ways in which Dan went out of his way to give me excellent, personalized, expert service, at the smallest possible cost. He assured me multiple times that he was going to see the project through to the end and make sure I was taken care of- and that’s exactly what happened. That kind of service and character is special, and sadly, all too rare. My truck is my business, and when I don’t have it I’m impacted on multiple levels- most importantly financially! I need to know that the person working on it has my best interest at heart and is going to operate with expertise, speed, and integrity. So many times I’ve taken my truck to a larger place of business that has a name brand (I’m not naming names, but I’m looking at you, Industrial Power) where the wait times were exorbitant, service felt shoddy, and each time I walked out feeling like my business wasn’t appreciated- that I was just a number and they didn’t care if I used them or not. I have never had that feeling at Dan‘s place of business. Brenda and the office staff treat me like a friend, and the service I receive is highly personalized with excellent, thorough communication. In short, with Dan’s I get excellent service at reasonable prices, but most of all I get the peace of mind that comes with knowing my truck and my business are in good hands. I can’t recommend Dan’s highly enough for any heavy truck (Isuzu, International, Freightliner, Kenworth, etc.) repair, but they also work on motor homes, RVs, and passenger cars & trucks. Give Dan and his crew a chance to earn your trust like they earned mine.
Thank you very much for your business and the great review, we really appreciate it.
- Dan’s Auto and Truck Repair